Real change doesn’t happen by edict or by hoping it into existence. Organizational innovation happen through customized approaches to change. Some organizations seek innovation when facing a fundamental threat to their existence. Others use it to improve and become more responsive to customers.
We offer two basic options in our change and innovation practice. First, we can facilitate innovation processes. This option works best for one-time, specific needs. Second, we can work with you to build organizational capacity for innovation. The second option builds organizational skills to “own” innovation and change.
When we focus on building capacity, organizations experience a long-term shift in their fundamental way of doing work. They increase their tolerance for ambiguity. Serving customers becomes the first priority.
We support organizations in bringing change and innovation through customized approaches. We collaborate with clients through four key phases of engagement:
MULTI-FACETED APPROACH TO INNOVATION
This model lays out the most common way we help organizations prepare for innovation. Together, we design a well-rounded approach to shift culture through a systemic, multifaceted process. It addresses conditions for innovation, building blocks for innovation, types of innovation, and a process for supporting innovation.
1 Modified version of framework from EY Canada, 2017.
TO DISCUSS POTENTIAL PROJECTS
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